Welcome to Multistar World! These Terms and Conditions govern your use of our website, multistarworld.com, and your purchase of CCTV cameras, camera kits, and related products from us. By accessing our website or placing an order, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website or services.

1. Definitions

• “We,” “Us,” “Our”: Refers to Multistar World.

• “You,” “Your”: Refers to the customer or user of our website.

• “Products”: Refers to CCTV cameras, camera kits, and related equipment sold by Multistar World.

• “Website”: Refers to multistarworld.com.

2. Use of Our Website

• You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the website.

• You must not use our website to transmit any harmful or malicious content, including viruses or malware.

• We reserve the right to suspend or terminate your access to our website if you violate these terms.

3. Orders and Purchases

• All orders are subject to product availability and acceptance by us.

• By placing an order, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract.

• We reserve the right to refuse or cancel any order at our discretion.

4. Pricing and Payment

• All prices listed on our website are in AED (United Arab Emirates Dirhams) and are subject to change without notice.

• We do not accept online payments. Payment must be made in person at our shop or via bank transfer, as agreed upon with our team.

• For payment details, please contact us at +971 56 199 8025 or via WhatsApp.

5. Shipping and Delivery

• Shipping and delivery terms will be agreed upon at the time of purchase.

• We are not responsible for delays caused by third-party shipping providers or circumstances beyond our control.

• You are responsible for providing accurate shipping and contact information.

6. Returns and Refunds

• We accept returns or exchanges only for defective or damaged products. Please contact us within 7 days of receiving your order to initiate a return.

• Returns must be in their original packaging and condition.

• Refunds will be processed after we inspect the returned product and confirm its eligibility.

7. Intellectual Property

• All content on our website, including text, images, logos, and designs, is the property of Multistar World and is protected by copyright and trademark laws.

• You may not reproduce, distribute, or use any content from our website without our prior written consent.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

• Our total liability for any claim related to your use of our website or products is limited to the amount you paid for the product in question.

9. Governing Law

• These Terms and Conditions are governed by the laws of the United Arab Emirates (UAE).

• Any disputes arising from these terms will be resolved in the courts of Dubai, UAE.

10. Changes to These Terms

• We may update these Terms and Conditions from time to time. The updated version will be posted on our website with the effective date.

• Your continued use of our website after any changes constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Multistar World
Address: Ahmed Al Wari Building, Behind Naif Park, Naif Satellite Market, Dubai, UAE
Email: faisal@euronetdxb.com
Phone: +971 56 199 8025
WhatsApp: +971 56 199 8025

These Terms and Conditions were last updated on 12-02-2025.